Privacy Policy

Your privacy matters to us at valornethius

Last updated: March 15, 2025

Information We Collect

At valornethius, we collect information to provide better weekly budgeting services and improve your financial planning experience. Understanding what data we gather helps you make informed decisions about using our platform.

  • Personal Information: Name, email address, phone number, and postal address when you create an account or contact us
  • Financial Data: Budget categories, spending patterns, income information, and financial goals you choose to share
  • Usage Information: How you interact with our platform, features used, and time spent on different sections
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Communication Records: Messages sent through our platform, support tickets, and feedback submissions
  • Location Data: General geographic location based on IP address for service optimization

We only collect information that's necessary for providing our weekly budgeting services or improving your user experience. You have control over what financial information you share with us.

How We Use Your Information

Your information helps us deliver personalized budgeting tools and maintain a secure platform. We're transparent about every way we use your data.

Service Provision: We use your information to create and maintain your budgeting dashboard, generate weekly reports, and provide personalized financial insights based on your spending patterns.

Communication: We'll contact you about service updates, important account changes, and respond to your support requests. You can choose which communications you receive.

Platform Improvement: Aggregated, anonymized data helps us understand how users interact with our features, allowing us to enhance functionality and develop new budgeting tools.

Security and Compliance: We monitor for suspicious activity, prevent fraud, and ensure compliance with Australian financial regulations and privacy laws.

We never use your personal financial information for advertising purposes or share it with third parties for marketing without your explicit consent.

Your Privacy Rights

Under Australian Privacy Principles, you have significant control over your personal information. We've made exercising these rights straightforward.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting us.

Delete Your Account

Request complete deletion of your account and associated data. We'll remove everything except what's required for legal compliance.

Data Portability

Export your budgeting data in CSV or PDF format to use with other financial planning tools or for your records.

To exercise any of these rights, simply email us at info@valornethius.sbs or use the contact form on our website. We'll respond within seven business days to acknowledge your request.

Data Security Measures

Protecting your financial information is our top priority. We've implemented multiple layers of security to safeguard your data.

Encryption

All data transmitted between your device and our servers uses 256-bit SSL encryption, the same standard used by major banks.

Secure Storage

Your information is stored on Australian-based servers with advanced physical and digital security measures.

Access Controls

Strict employee access controls ensure only authorized personnel can access user data, and only for specific business purposes.

Regular Audits

We conduct quarterly security assessments and annual third-party audits to identify and address potential vulnerabilities.

Despite our security measures, no system is completely foolproof. We recommend using strong, unique passwords and enabling two-factor authentication when available.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services or comply with legal requirements.

Active Account Data

Your budgeting information and account details remain accessible while your account is active and for 12 months after your last login.

Inactive Accounts

After 18 months of inactivity, we'll send a reminder email. If there's no response within 60 days, your account and data will be permanently deleted.

Legal Requirements

Some records may be retained longer to comply with Australian tax and financial regulations, typically up to 7 years.

You can request immediate account deletion at any time. Once confirmed, we'll remove all personal information within 30 days, except where legal obligations require longer retention.

Third-Party Services

We work with selected third-party services to provide our budgeting platform, but we maintain strict controls over how your data is handled.

Essential Services: We use cloud hosting services, payment processors, and email delivery services that meet Australian privacy standards. These providers can only access data necessary for their specific function.

Analytics: We use privacy-focused analytics tools to understand how our platform is used. This data is aggregated and anonymized, containing no personal financial information.

No Data Selling: We never sell, rent, or trade your personal information to third parties for marketing purposes. Your financial data remains confidential.

International Data Transfers

While we primarily use Australian-based services, some necessary third-party providers may be located overseas. When this occurs, we ensure they meet equivalent privacy protection standards through appropriate safeguards and contractual obligations.

Cookies and Tracking

We use cookies to improve your experience on our platform, but we keep tracking to a minimum and give you control over what's collected.

Essential Cookies: These keep you logged in and remember your preferences. They're necessary for the platform to function properly.

Analytics Cookies: Help us understand which features are most useful and identify areas for improvement. These don't collect personal information.

Your Control: You can disable non-essential cookies in your browser settings or through our cookie preferences panel. This won't affect core budgeting functionality.

We don't use advertising cookies or participate in cross-site tracking networks. Our focus is on providing budgeting tools, not collecting data for external use.

Changes to This Policy

We'll update this privacy policy occasionally to reflect changes in our services or legal requirements. You'll always know what's changed and when.

Notification: We'll email registered users about significant changes at least 30 days before they take effect. Minor updates will be noted with a new "last updated" date.

Your Options: If you disagree with policy changes, you can delete your account before they take effect. Continued use of our services after changes indicates acceptance of the updated policy.

Previous versions of this policy are available upon request, so you can see exactly what's changed over time.

Privacy Questions or Concerns?

We're here to help with any privacy-related questions about your valornethius account.

Email: info@valornethius.sbs

Phone: +61 7 4151 6444

Mail: 10 Barolin St, Bundaberg Central QLD 4670, Australia

Our privacy team responds to inquiries within two business days.